Shipping & Delivery
Q: What is a freight forwarder?
Freight forwarders organize the safe and efficient movement of goods on behalf of another person, handling shipment, taxes, customs and duties (often across borders).
Q: Do I need a freight forwarder?
A: If you need to ship goods to another location, most often overseas or to another country, then the services of a freight forwarder are very helpful in expediting the shipment.
The delivery address asked during ordering is for shipping arrangement in future with your forwarder, our price is under EX warehouse, ther is no shipping cost included in the price.
Q: I don't have a freight forwarder, can you help me to arrange the shipment?
A: To make your ordering to be simple and well experienced, that is why we will arrange the shipment for you with our trusted forwarder. The cost of shipping will be sent to your confirmation before shipping.
Delivery times given are estimates based on normal production and shipping times, and may vary depending on the product, especially if the product is shipping out of the country. Please e-mail us for a better estimate of delivery times!
- Estimated delivery times include working days after our receipt of your completed order and exclude weekends, holidays and factory closing days.
- On occasions, there may also be delays caused by out-of-stock merchandise, inventory-taking, temporary factory overload, or other unforeseen problems.